Support

Need a hand? Email support@skycalm.net and we'll get back to you, usually within two working days. It helps to include your iPhone model and iOS version.

Common questions

How do I restore my Premium subscription?

Open SkyCalm, tap the Premium screen, then tap Restore purchases. Make sure you're signed in to the same Apple ID you used to subscribe.

How do I cancel my subscription?

Subscriptions are managed by Apple. Open your device's Settings, tap your name, then Subscriptions, and choose SkyCalm. You keep Premium until the end of the period you've paid for.

Can I listen during my flight?

Yes. Download sounds and meditations before you fly using the download button in the Listen tab. Once downloaded, they play without a connection, including in airplane mode.

How do I add the SOS widget?

Touch and hold an empty area of your Home Screen, tap Edit then Add Widget, search for SkyCalm and choose the SOS widget. On iOS 18 or later you can also add the SOS control to Control Center or your Lock Screen.

I'm not getting flight check-in reminders.

Check that notifications are on for SkyCalm in Settings → Notifications → SkyCalm. Reminders are only scheduled for flights you've added, and SkyCalm won't send them overnight.

Do I need an account?

No. You can skip sign-up and use SkyCalm without one. Your journal and flight plans stay on your device either way.

How do I delete my account?

In the app, go to About → Account → Delete account. This permanently deletes your account and profile. You can also email us to ask for deletion.

SkyCalm is a wellness app and isn't a substitute for professional care. If you're in crisis, please contact your local emergency services.